GTB Customer Care WhatsApp Number (2024)

GTB Customer Care WhatsApp Number

GTB Customer Care WhatsApp Number

As one of the leading banks in Nigeria, GTB is committed to delivering exceptional customer support and convenience in every interaction. 

Gone are the days of long waiting times on the phone or visiting a branch in person for your queries and concerns. With WhatsApp, you can enjoy the convenience of connecting with GTB’s customer care representatives from the comfort of your home, office, or anywhere you have an internet connection.

Whether you have questions about your account, need help with a transaction, or want information about their banking products and services, the bank’s customer care team on WhatsApp is there to assist you. 

In this blog post, you’ll be provided with all the information you need to get started on your WhatsApp customer care journey with GTB.

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So, let’s dive in and discover the GTB WhatsApp number, learn how to initiate contact, and make the most of this convenient customer support channel.

First, let’s talk about…

Benefits GTB WhatsApp Customer Care

  • Real-Time Response – By utilizing WhatsApp for customer support, you can enjoy real-time responses from GTB’s customer care team. No more waiting for hours or even days to receive a reply.
  • Convenience – WhatsApp offers unmatched convenience when it comes to accessing customer support. It allows you to engage in conversations with GTB’s customer care team from anywhere, at any time. 
  • Accessibility – WhatsApp is a widely used messaging platform, accessible to a vast majority of smartphone users. By leveraging this popular medium, GTB ensures that its customer care services are readily available to you. 

Let’s move on now that you understand the benefits of GTB Whatsapp customer care.

The next thing to talk about is…

What is the GTB WhatsApp Number

To connect with GTB’s customer care, save their official WhatsApp number are:

  • 07016974994 
  • 09060001601.

These dedicated WhatsApp channels enable you to initiate conversations with their customer care representatives, ensuring your inquiries are promptly addressed. 

It’s a quick and hassle-free way to get the assistance you need, without the frustration of waiting on hold or dealing with automated systems.

Let’s now discuss…

Step-by-Step Guide: How to Contact GTB Customer Care on WhatsApp

  • Step 1: Save the GTB WhatsApp Number 
  • Begin by saving the official GTB WhatsApp number in your phone’s contact list. 
  • Open your phone’s contact app and create a new contact for GTB
  • Enter the name as “GTB Customer Care” or any preferred identifier
  • Insert the saved GTB WhatsApp number under the phone number field.
  • Step 2: Start a Chat
  • Launch WhatsApp on your smartphone.
  • Locate the GTB contact you saved earlier.
  • Tap on the contact to open a chat window.
  • Step 3: Craft Your Initial Message
  • Begin the conversation with a polite and concise introduction, mentioning your name and stating that you are a GTB customer.
  • Clearly explain the reason for contacting customer care. Whether you have a query, need assistance with a transaction, or require information about banking products, provide a brief but specific explanation of your issue.
  • If applicable, include any relevant details such as your account number, transaction reference, or loan application number. This will help the customer care team address your concern more effectively.
  • Be sure to use proper grammar and spelling to ensure clear communication.
  • Step 4: Send the Message and Await a Response 
  • Once you have composed your initial message, review it for accuracy and completeness.
  • Hit the send button to deliver your message to GTB’s customer care team.
  • Patiently wait for a response. GTB’s customer care team strives to provide prompt assistance, but response times may vary based on their workload and operating hours.

Things You Can Do With GTB Customer Care WhatsApp Number 

Here are some of the things you can contact the GTB WhatsApp number for when you need assistance.

  • General Banking Inquiries 
  • Account Opening Guidance 
  • Resolve Card-Related Issues 
  • Request Account Statement 
  • Review Transaction History 
  • Balance Inquiries 
  • Loan information

And much more.

Now you know everything there’s to know about GTB WhatsApp customer care.

However, if you have any other questions, be sure to check the FAQs below.

Favourite Ask Question on GTB WhatsApp Number

How can I use WhatsApp chat in GTB?

To connect with GTB on WhatsApp, what you need to do is: add the mobile number – 07016974994, 09060001601 as a contact on your phone – the same way you would chat with any other number. After saving the number on your phone, all you need to do is initiate a chat.

How do I complain to GTBank on WhatsApp?

How to make a complaint to GTB Customer Care

WhatsApp Banking – 07016974994, 09060001601.

How do I chat with GTBank on WhatsApp?

If you need to file a complaint or make inquiries, you can reach GTBank through their phone line: +23412715227, Whatsapp line: 07016974994, email: [email protected], Live Chat, and many other channels.

How can I contact GTBank customer care on WhatsApp?

The GTB WhatsApp number is 07016974994, 09060001601.

Open your Whatsapp mobile app and search for the contact. Send Hi to the number, and a customer care agent will immediately commence a chat with you. 

Do banks have WhatsApp numbers?

Almost all major banks, private and government-owned, have started offering banking services on WhatsApp for customers.

Can I send bank details over WhatsApp?

Although your messages are secured with end-to-end encryption, you shouldn’t send credit card info on WhatsApp. This is because your WhatsApp account is exposed if your phone is stolen. Furthermore, WhatsApp doesn’t prevent the recipient from taking screenshots and sending your credit card info to others.

That is everything about contacting GTB customer care on WhatsApp.

Fastnuggets on GTB WhatsApp Number 

Contacting GTB’s customer care through WhatsApp provides a convenient and efficient way to address your banking inquiries. With real-time responses, convenience, and accessibility, WhatsApp offers a seamless customer support experience. 

However, if you prefer alternative contact options, GTB also provides phone numbers, email, and social media handles. Choose the method that suits you best and enjoy exceptional assistance from GTB’s customer care team.

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