Aella Credit Customer Care: Ways to Easily Resolve Any Issue 2024

aella credit customer care

Aella Credit Customer Care: Ways to Easily Resolve Any Issue.

We all know in the world of financial services questions may arise, and issues might surface. 

And ensuring a smooth and hassle-free way to resolve them for customers is paramount. 

That’s why Aella Credit customer care is here to make things easy for you. 

In this blog post, we’ll walk you through simple and effective ways to contact Aella Credit and resolve any challenge you might be facing.

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Right on this page you’ll get answers to the following:

  • Aella Credit customer care
  • Aella Credit whatsapp number
  • Aella Credit customer care number
  • Aella Credit phone number
  • Aella Credit contact number
  • Aella Credit email address
  • Aella Credit customer service number
  • Aella Credit address

Without wasting any time let’s dive in straight.

And talk about some.

Reason to Contact Aella Credit Customer Care

Before we look at the different ways to contact customer care.

You need to understand when and why to contact the Aella Credit customer care.

Below are some of the reasons.

  • Questions about the loan application process or understanding loan terms and conditions.
  • Assistance with account login, access issues, or updating personal information.
  • Clarifications on loan repayment schedules or assistance with payment-related concerns.
  • Troubleshooting app-related issues or assistance with navigating the website.
  • Dispute resolution relating unauthorized transactions or resolving discrepancies in account statements.
  • And any other issues related to Aella Credit

Now let’s go ahead and see ways to contact Aella Credit customer care.

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Contact Aella Credit Customer Care via the App

Aella Credit App offers a direct and efficient channel for resolving concerns. 

  • Open the Aella App on your device.
  • Navigate to the customer support or help section within the app.
  • Initiate a new conversation or select an existing one if applicable.
  • Clearly state your issue or inquiry in the chat.
  • Attach relevant documents or screenshots for better assistance.
  • Monitor and track the conversation for updates and resolution.

Using this channel you can get prompt and timely support through the app. 

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Now let’s talk about…

Aella Credit Email Address

Another way to reach out to Aella Credit’s customer care is through the official support email, [email protected].

  • Compose a new email using your preferred email client..
  • Clearly state your name and ways to identify you as a customer of Aella Credit
  • Provide details of the issue or inquiry.
  • Attach any necessary documents or screenshots to assist in resolving the matter.
  • Send the email to Aella Credit email address [email protected]
  • Await a response from Aella Credit’s customer care team.

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That being said, let’s now talk about…

Aella Credit Customer Care Number

The customers of Aella Credit are to note that Aella Credit does not provide customer care support through phone calls.

For assistance, users are encouraged to utilize the Aella App or contact customer care through the official email at [email protected].

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If you’re wondering, what is…

Aella Credit Whatsapp Number

You need to note that Aella Credit does not offer customer care support through WhatsApp.

For assistance, users are encouraged to utilize the Aella App or reach out to customer care through the official email at [email protected].

Although Aella Credit does not have a WhatsApp number, you can however stay connected with Aella Credit on other social media platforms for updates, news, and community engagement.

Facebook: https://www.facebook.com/aellaapp/ 

X (Twitter): https://twitter.com/aella 

Instagram: https://www.instagram.com/aellaapp/ 

Note: While Aella Credit actively engages on social media, customer care support is not provided through these platforms. 

For assistance, please use the Aella App or contact customer care via the official email.

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Now you may want to know…

Aella Credit Address

Aella office is located at 2b Oko Awo St, Victoria Island, Lagos 106104, Lagos.

However, while Aella Credit has a physical office, it’s important to note that customer care support is not provided in person. 

For assistance, please use the Aella App or contact customer care via the official email

There you have all there is to know about Aella Credit Customer Care and Ways to Easily Resolve Any Issue.

However if you still have any other questions you can check the FAQs below.

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Frequently Asked Questions on Aella Credit Customer Care

Does Aella Credit offer phone or in-person customer support?

No, currently, Aella Credit does not provide customer support through phone calls or in-person visits.

How Do I Contact Aella?

For quick assistance, feel free to send a message via the Aella App whenever you need help. Alternatively, you can reach out by sending an email to [email protected]. Make sure to include your name, email address, and provide details about the issue you’d like to resolve.

Who are the founders of Aella Credit?

Aella Credit was founded in 2015 by Akin Jones and Wale Akanbi.

Where is Aella Credit headquartered?

Aella Credit is headquartered in Victoria Island, Lagos, Nigeria.

Is Aella Credit a legally registered entity?

Yes, Aella Credit is duly incorporated as a private limited liability company under the Companies and Allied Matters Act Cap C20, LFN 2004.

What authorization does Aella Credit have?

Aella Credit is duly authorized to provide short-term unsecured loans to individuals through a mobile lending application (the App).

There you have the frequently asked questions and with that you know everything there is to know.

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FastNuggets on Aella Credit Customer Care

We’ve looked at the various avenues to connect with Aella Credit customer care, ensuring that your questions are answered and challenges swiftly resolved.

Have more questions or insights to share? Drop a comment below, and let’s keep the conversation going. 

Your experiences and feedback are valuable not only to us but to the entire community seeking financial knowledge.

Also, feel free to explore other informative posts on FastNuggets for valuable insights into personal finance, tech, and more. 

And lastly, don’t forget to share this post with friends, family, and colleagues who might find it helpful. 

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